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THE
STRATEGIC ADVANTAGE
(click
here to return to the Client
Overview)
Before
TKCS designed the new application, most of the contract management
and rebate process was done manually. The challenge was to
manage the contracts at their expiry and to ensure the conditions
and volume commitments were being met. The ability to generate
reports in a timely manner was limited, and the company aspired
to decrease the time required to process rebates.
Since
implementing the TKCS database Agfa has gained significant
productivity related to sales and administration, increased
the amount of market intelligence gleaned and improved customer
service. Agfa has seen gains in:
Administrative
Efficiencies:
- Updates
all company profiles with changes related to price and products,
yet excludes those bound with terms outlined in the original
contract
- Stores
customer profiles and detailed contract terms
- Simplifies
the rebate process disbursements and accruals
- Registers
equipment inventory and documents financing terms
- Produces
comprehensive reports on demand, summarizing complex contract
details and managing large amounts of financial data
Increased
Sales & Customer Service:
- Tracks
buying group activity as well as price and volume agreements
- Identifies
pending and expired contracts
- Details
actual sales levels against contractual guarantees
- Speeds
the disbursement of rebates and manages the accrual accounts
- Identifies
the need for dealer sales incentive programs
Market
Intelligence:
- Generates
timely and comprehensive reports to track sales results
and the financial status of rebate programs
- Identifies
appropriate inventory levels and production needs
- Facilitates
scenario planning through advanced queries
Human
Resource Management:
- Audits
the negotiating ability and sales results of local dealers
and account executives
- Decreases
administration costs
System
Overview
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